Front Partner

All customer messages in one place

Front brings email, chat, WhatsApp, SMS and social media into one view. Your team sees who's handling what, the status of each conversation, and the next steps.

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300 h/mo

saved with automation

Founder Shield

>60 %

less email volume

MongoDB

faster response time

Y Combinator

97 %

customer satisfaction

Essentialist

AI email categorization

Automatic email sorting with AI – less manual work, faster response to urgent messages.

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One workspace for all channels

Email, chat, WhatsApp, SMS and social media messages in one view. No more jumping between tools.

Better teamwork

Internal comments, assignments and shared drafts reduce confusion in message threads. See who's handling what.

AI with control

Topics, Copilot and Autopilot streamline repetitive work without losing control. AI suggests, humans decide.

Analytics for better decisions

Unified data helps you manage response times, resolution speed and customer satisfaction. See where you stand.

90-day implementation

Days 1–30

Foundation

Define pilot goals and metrics
Connect key channels
Build shared inboxes
Ensure ownership and basic SLA

Days 31–60

Automation

Enable routing and classification
Build macros and knowledge base
Clarify escalations between teams

Days 61–90

AI and optimization

Pilot Copilot in selected use cases
Limit Autopilot to safe scenarios
Monitor Smart QA / CSAT metrics

Start with a 30-minute consultation

Let's review your situation and build a pilot plan together.

Book a time