Privacy Policy

1. Controller Information

Lontive Oy acts as the data controller for personal data processed through its website and connected business systems.

Company website: www.lonteva.fi

Contact for privacy matters: info@lonteva.fi

2. What Data We Process

Depending on the service and integration, we may process:

• Basic contact details (name, email, company, phone).
• CRM-related business data (deal stage, owner, activity notes).
• LinkedIn account and organization data you authorize via OAuth.
• Technical logs required for service security and diagnostics.

3. Purposes and Legal Basis

We process personal data to provide and improve customer communication, CRM workflows, and automation services.

• Service delivery and customer relationship management.
• Operational security, auditing, and incident resolution.
• Business process automation based on your configuration.

4. Data Sources and Third Parties

Data may be received directly from users and integrated services such as HubSpot and LinkedIn, according to granted permissions.

We do not sell personal data. Data may be shared with service providers only as needed to deliver agreed services.

5. Retention Period

Data is retained only for as long as necessary for the processing purpose, contractual obligations, and legal requirements.

6. Your Rights

You may have the right to request access, correction, restriction, deletion, and portability of your personal data, subject to applicable law.

To exercise your rights, contact us by email.

7. Security

We apply reasonable technical and organizational safeguards, including access controls and audit logging, to protect personal data.

8. Changes to This Policy

We may update this policy when services, integrations, or legal requirements change. The latest version is always published on this page.